Your goods will be dispatched from UK or Germany. Items are normally with you in about 1 – 3 working days inside the UK. Longer for outside UK delivery addresses, usually 7 – 10 days. However, please allow up to 28 days for delivery.
Items dispached from Germany are normally with you in about 3 – 7 working days. Longer for outside UK delivery addresses, usually 7 – 10 days. However, please allow up to 28 days for delivery.
Prices and products may change without prior notice.
Wholesale enquiries are welcome.
All goods remain property of Spuren am Weg Publishing until payment in full is received.
Lost in Post Items:
That an item goes missing in the post is something that can happen, but happens extremely rarely.
It may happen for various reasons: e.g. post/delivery person leaves packet outside your door and someone else takes it – maybe even a neighbour to keep it save. Or it may be lost in the mail.
However, 99% of the time when an item is not delivered within a few days, the item is held at your local delivery/sorting office and is awaiting your collection. So please contact your local Royal Mail delivery/sorting office and ask if they have a packet for your address, if you feel the item is overdue and might be missing.
In the event that your item is not delivered or is damaged in the post, we will send you the certificate of posting so that you can chase up Royal Mail.
If you require your item to be insured or sent recorded delivery, please e-mail us before payment so that we can send you an amended invoice to cover this.
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